Frequently Asked Questions

What if my staff group has ordered a workshop and wants to cancel it?

Like all of our workshops we send e-mail messages two weeks and again at one week before the facilitation date confirming your location, time, and agenda. Occasionally groups find that the workshop requested needs to be rescheduled for another week. We can normally accommodate that as long as the change request comes one week before the original date. If a workshop is cancelled by a group the group/organization will be billed for the hours spent on development. When we present workshop as scheduled there is never a charge.