About Us

Our Scholarship

Our commitment to the advancement of speaking center scholarship is clear given our over fifteen year history of presenting (regionally & nationally) and publishing original manuscripts.  Some of these papers have won national awards.

Click on any of the underlined titles below to view a PDF copy of the article/chapter or a video of the paper presentation. Articles not hosted on this site can be found in the academic journals and books listed in the citations.

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Alston, M. (2009, March). From the university to the penitentiary: Implementing communication centers focused on conflict resolution in our male penal system. Paper presented at the annual meeting of the National Association for Communication Centers, Philadelphia, PA.

Beard, L. (2018, April). Rhetorical Listening and Nonverbal (Cap)Ability: Re-figuring Peer to Peer Feedback through Feminist Disability Pedagogy. Paper presented at Rhetorical Listening: An unConference for Social Justice, North Carolina State University’s annual Rhetorical Society of America chapter conference.

Beard, L. (2018, April). Non-verbal (cap)ability: Refiguring peer-to-peer feedback through feminist disability and pedagogy.  Paper presented at the annual Excellence at the Center Conference, Harrisonburg, VA.

Beard, L. (2018). STEM Tell Research: How Communication Centers Can Impact the Scientific Communication Competency of Grade School STEM Students. Communication Center Journal, 4, 31-38. Retrieved from http://libjournal.uncg.edu/ccj/article/view/1719/pdf

Belton, C. & Cuny, K. M. (2017, September). What should communication centers learn from social work? Paper presented at the annual conference of the Carolinas Communication Association, Clemson, SC.

Belton, C. & Cuny, K. M. (2017, November). Social work influenced radical pedagogy: Communication center outreach. Paper presented at the annual meeting of the National Association for Communication Centers, Dallas, TX.

Boger, K. (2019). Deconstructing Egocentrism through Critical Thinking in the Communication Classroom. Communication Center Journal, volume 5 (No 1). http://libjournal.uncg.edu/ccj/article/view/1964

Boger, K. (2018, April). How non-U.S.-based collegiate communication centers approach work with multilingual speakers. Paper presented at the annual Excellence at the Center Conference, Harrisonburg, VA.

Boger, K. E. (2018). Book Review: Disability as Diversity in Higher Education: Policies and Practices to Enhance Student Success. Communication Center Journal, 4, 110-112.  http://libjournal.uncg.edu/ccj/article/view/1780/pdf

Boger, K. (2018, April). International communication center approaches to multilingual speakers.  Paper presented at the annual Excellence at the Center Conference, Harrisonburg, VA.

Boger, K. E. (2016, March). The role of communication centers in acculturation of non-native English speakers. Paper presented at the 10th Annual Carolyn & Norwood Thomas Undergraduate Research and Creativity Expo, Greensboro, NC.

Boger, K. E., & Schwartzman, R. (2016, April). Masters of fate of victims of circumstance? Connecting communication centers with locus of control. Paper presented at the annual Excellence at the Center Conference, Pittsburgh, PA.

Boger, K. E., & Schwartzman, R. (2017) Masters of fate or victims of circumstances? Connecting communication centers with locus of control. Communication Center Journal, 3(1) 3-22.  http://commcenters.org/content/05-journal/communication-center-journal-vol-1.pdf

Boucteb, E. I. (2016, April). Organizational identification at communication centers. Paper presented at the annual Excellence at the Center Conference, Pittsburgh, PA.

Boucteb, E. I. (2016, March). Values and identity at communication centers. Paper presented at the 10th Annual Carolyn & Norwood Thomas Undergraduate Research and Creativity Expo, Greensboro, NC

Brown, J. A., (2020). Communication Consultant Proficiency: Benefits of Building Better Consultants. Communication Center Journal, 6(1), 103-105. http://libjournal.uncg.edu/ccj/article/view/2065

Bryant, W. (2009, March). Critical perspectives on group consultations: Communication accommodation theory, immediacy, and persuasion. Paper presented at the annual meeting of the National Association for Communication Centers, Philadelphia, PA.

Bryant, W. & Cuny, K. M. (2016, September). Critical perspectives on group consultations at communication centers: Communication accommodation theory, immediacy, and persuasion. Paper presented at the annual meeting of the Carolinas Communication Association. Wilmington, NC.

Bryant, W., Cuny, K. M., & Davidson, M. (2016) Critical perspectives on group consultations at communication centers: Communication accommodation theory, immediacy, and persuasion. Southern Discourse in the Center: A journal of multiliteracy and innovation. (21.1) 33-55. https://southeasternwritingcenter.wildapricot.org/resources/SD_Archive/SDC_21-1_2016.pdf

Bussiere, C. L. (2018). Technology in the Consultation: Using Videos to Achieve Engaging Dialogue and Authentic Feedback. Communication Center Journal, 4, 92-94. Retrieved from http://libjournal.uncg.edu/ccj/article/view/1762/pdf

Christian, T. (2019). Enrich Consultants and the Public. Communication Center Journal, volume 5 (No 1). 169-171. http://libjournal.uncg.edu/ccj/article/view/1956

Cuny, K.M. & Goldman, A. (2023). Editorial Introduction: Publishing an Academic Journal in a Weary World. Communication Center Journal, 9(1), 1-2.

Cuny, K. (2018, April). How teaching with andragogical practices can normalize learning disabilities in education: A center story. Paper presented at the annual Excellence at the Center Conference, Harrisonburg, VA.

Cuny, K. M. (2018). The Work Around: How teaching with andragogical practices can normalize learning disabilities in education. In M. S. Jeffress (Ed.), International Perspectives on Teaching with Disability. (pp. 205-217). Routledge, NY: New York.

Cuny, K. M. (2018). A Case Study of Outside Events verses the Thriving Speaking Center. Communication Center Journal, 4, 39-47. Retrieved from http://libjournal.uncg.edu/ccj/article/view/1728/pdf

Cuny, K. M. (2016, April).  Connecting communication center ways of knowing, teaching the basic communication courses, and communication activism pedagogy. Paper presented at the annual Excellence at the Center Conference. Pittsburghh, PA.

Cuny, K. M. (2015). Art as a means of exploring public speaking anxiety: One communication center’s expression. Communication Center Journal, 1(1), 37-48. http://commcenters.org/content/05-journal/communication-center-journal-vol-1.pdf

Cuny, K.M. (2015). Successfully running a peer-to-peer learning space. In, E. Yook and W. Atkins Sayre (Eds.), Communicating advice. (pp. 89-91). New York: Peter Lang. DOI:https://doi.org/10.3726/978-1-4539-1617-9.

Cuny, K. M. (2012). Unconditional positive regard, empathetic listening, and the impact of digital text driven communication. International Journal of Listening, 26, 79-82.

Cuny, K. M. (2006). Don’t be a Bob. In L. Silverman (Eds.), Wake me up when the data is over: How organizations use storytelling to drive results. (p. 57). Jossey-Bass, San Francisco.

Cuny, K. M. (2005). Helping students have more positive experiences in the classroom: Part 2, The Successful Professor (4)2, 3-6.

Cuny, K. M. (2003). Exploring cultural practices: The informative speech, In L. & B. Hugenberg (Eds.), Teaching ideas for the basic communication course (Vol. 7). Dubuque: Kendall Hunt.

Cuny, K, M. (2002). Diversity discussions: A nonverbal study, In L. & B. Hugenberg (Eds.), Teaching ideas for the basic communication course (Vol. 6). Dubuque: Kendall Hunt.

Cuny, K. M. (2002). The story of your name: building community in the service – learning classroom, The Successful Professor, (1)5, 10-12.

Cuny, K. M. (2001). Incorporating technology to answer the question; Why study communication? In L. & B. Hugenberg (Eds.),Teaching ideas for the basic communication course (Vol. 5). Dubuque: Kendall Hunt.

Cuny, K. M. (2000). Exploring family history: The informative speech, In L. & B. Hugenberg (Eds.), Teaching ideas for the basic communication course (Vol. 4). Dubuque: Kendall Hunt.

Cuny, K. M. (1999). Civility/sensitivity t-shirts. In L. & B. Hugenberg (Eds.), Teaching ideas for the basic communication course(Vol. 3). Dubuque: Kendall Hunt.

Cuny, K. M. (1998). Diversity discussions. In L. & B. Hugenberg (Eds.), Teaching ideas for the basic communication course(Vol. 2). Dubuque: Kendall Hunt.

Cuny. K.M., Ellis-Harrison, E., Williams, T.L., (2019). Communicating Nanoscience and the Communication Center: A Pilot Study. Paper presented at the National Communication Association, Baltimore, MD.

Cuny, K.M., Ellis-Harrison E.D., Williams, T.L. (2019). Communicating Nanoscience and the Communication Center: An INNOVATIVE Case Study. Communication Center Journal, volume  5 (No 1). 67-80 http://libjournal.uncg.edu/ccj/article/view/1930

Cuny, K. M. & Mabrey III, P. E. (2020). Editorial Introduction. Communication Center Journal, 6(1), 1-2. http://libjournal.uncg.edu/ccj/article/view/2131

Cuny, K.M., Littlejohn, S., Crowe, K.M. (2015). The Digital media commons and the digital literacy center collaborate: The growing pains of creating a sustainable learning space. In R. Carpenter, Selfe, R., Apostel, S., & Apostel, K.  (Eds.). Sustainable learning spaces: Design, infrastructure, and technology. Logan, UT: Computers and Composition Digital Press/Utah State University Press. https://ccdigitalpress.org/book/sustainable/s3/uncg/index.html

Cuny, K.M., Thompson, M., & Naidu, H. P. (2011, September). Speaking for a change: Leveraging the art of public speaking to support marginalized voices. Paper presented at the annual meeting of the Carolinas Communication Association. Winston Salem, NC.

Cuny, K. M., Thompson, M., & Naidu, H. P. (2014). Speaking for a change: Using speaking centers to amplify marginalized voices in building sustained community movements for social justice. In L. R. Frey & D. L. Palmer (Eds.), Communication activism pedagogy (pp. 381-410). New York, NY: Hampton.

Cuny, K.M., Wilde, S.M. & Stevens, A.V. (2012). Using empathetic listening to build relationships at the center, In Yook, E. & Atkins Sayre, W. (Eds.), Communication Centers and Oral Communication Programs in Higher Education: Advantages, Challenges, and New Directions (pp. 249-256). Lanham, MD: Lexington.

Cuny, K. M. & Wilde, S. M. (2004). Teacher communication in the classroom, Virginia English Bulletin, (54), 50-56.

Cuny, K. M. & Wilde, S. M. (2004). Fishbowl discussion: Using student voices to teach group work, In L. & B. Hugenberg (Eds.), Teaching ideas for the basic communication course (Vol. 8). Dubuque: Kendall Hunt.

Cuny, K. M. & Wilde, S. M. (2007). Increasing immediacy behaviors, In L. & B. Hugenberg (Eds.), Teaching ideas for the basic communication course (Vol. 11). Dubuque: Kendall Hunt.

Cuny, K. M. & Wilde, S. M. (2005). Rhetorical proof: Aristotle in a box, In L. & B. Hugenberg (Eds.), Teaching ideas for the basic communication course (Vol. 9). Dubuque: Kendall Hunt.

Cuny, K. M. & Yarragunta, H. R. (2009). Increasing feedback opportunities: Learning the ropes together. In Worley, D. W., Worley, D. A., Hugenberg, B. & Elkins, M. R. (Eds.), Best Practices in Experiential and Service Learning in Communication(pp. 316-324). Dubuque: Great Rivers.

Cuny, K. M. & Yarragunta, H. R. (2010, March). Communication activism: A new model of outreach in the communication center. Paper presented at the annual meeting of the National Association for Communication Centers, Greencastle, IN.

Davis, A. (2016, April). Center praxis: What we can learn from three different communication centers. Paper presented at the annual Excellence at the Center Conference, Pittsburgh, PA.

Davis, A. (2013, April). Collaboration, competence, or conquering: A study of the definition of empowerment at a speaking center. Paper presented at the annual Excellence at the Center Conference, Greensboro, NC.

Davis, A. (2012). Collaboration, competence, or conquering: A study of the definition of empowerment at a speaking center. M.A. capstone, The University of North Carolina at Greensboro, United States — North Carolina.

Davis, A. (2012). The implementation of computer mediated communication in communication centers, In Yook, E. & Atkins-Sayre, W. (Eds.), Communication Centers and Oral Communication Programs in Higher Education: Advantages, Challenges, and New Directions (pp. 217-230). Lanham, MD: Lexington.

Davis, A. (2011). Peer tutoring and relationship development Online. Paper presented at the annual meeting of the Carolina’s Communication Association. Winston Salem, NC.

Davis, A., Linvill, D., Hodges, L.,Florencio Da Costa, A., & Lee, A. (2019) Virtual reality versus face-to-face practice: a study into situational apprehension and performance, Communication Education, 69:1, 70-84, DOI: 10.1080/03634523.2019.1684535

Davis, A., Jacobs, M., Linvill, D., (2017) Communication center effectiveness: The impact of tutoring on speech performance. Communication Center Journal, 3(1) 23-33 http://libjournal.uncg.edu/ccj/article/view/1581

Davis, A. C., (2011, September). The implications of computer mediated communication in communication centers. Paper presented at the annual meeting of the National Association for Communication Centers, Richmond, VA.

Davis, C. (2023).  The positive impact of applying economics to communication centers.  Communication Center Journal,  9 (1), 82- 85. https://libjournal.uncg.edu/ccj/article/view/2392

Ellis, E. D. (2017).  Journalistic techniques in communication centers. Communication Center Journal, 3, 53-60. Retrieved from http://libjournal.uncg.edu/ccj/article/view/1573/pdf_1

Ellis, E. (2017, September). Navigating juxtaposing roles within speaking center consultations. Paper presented at the annual conference of the Carolinas Communication Association, Clemson, SC.

Ellis, E. (2015). Food plays an important role in running a peer-to-peer learning space. In E. Yook and W. Atkins-Sayer (Eds.), Communicating Advice: Lexington.

Ellis, E. (2015, November). Role integration in unconventional consultations. Paper presented at the annual National Communication Association conference, Las Vegas, NV.

Ellis, E. (2015 April). Investigative journalism techniques in tutoring sessions. Paper presented at the annual Excellence at the Center Conference, Fredericksburg, VA

Ellis, E. (2013, April). Advancing the online presence of speaking centers. Paper presented at the annual Excellence at the Center Conference, Greensboro, NC.

Ellis-Harrison, E. (2017, November). Factors of motivation for communication center consultants. Paper presented at the annual meeting of the National Association for Communication Centers, Dallas, TX.

Ferraro, B. & Schwartzman, R. (2019, March). From Accommodation to Invitation: Roles Communication Centers Play in Acknowledging and Empowering People with Disabilities. Paper presented at the annual Excellence at the Center Conference, Greensboro, NC.

Ferraro, B. N. & Holzberg, D. G. (2020, March). Speak Up: Teaching Self-Advocacy Skills at the Speaking Center to Students with Disabilities. Paper presented at the annual Excellence at the Center Conference, Clemson, SC.

Ferretti, L. (2003, April). University speaking centers: Assessing their role in the development of students’ oral communication competencies. Paper presented at the annual Excellence at the Center Conference, Colorado Springs, CO.

Foltz, K. & Miller de Rutte, A. (2022, March).  Moving towards intercultural communicative competence and intercultural citizenship: Lessons from second language acquisition and language pedagogy for the communication center. Paper presented at the annual Excellence at the Center Conference, Greensboro, NC.

Forslund, E. (2019, March). Anxiety in the Consultation Room. Paper presented at the annual Excellence at the Center Conference, Greensboro, NC.

Gann, J. (2021). Communication Centers as Uniquely Positioned Sites to Strategize “Belonging”. Communication Center Journal, Volume 7 (No 1), 118-120 http://libjournal.uncg.edu/ccj/article/view/2240 

Garfunkel, S.P. (2021). Self-Advocacy in Communication Centers. Communication Center Journal, Volume 7 (No 1), 130-131 http://libjournal.uncg.edu/ccj/article/view/2196 

Garfunkel, S., (2020). The Americans with Disabilities Act and University Communication Centers. Communication Center Journal, 6(1), 106-108. http://libjournal.uncg.edu/ccj/article/view/2092

Gunn, A. (2001, April). Speaking across the curriculum at UNCG. Paper presented at the annual Excellence at the Center Conference, Indianapolis, IN.

Gunn, A. M. (2002). Communication across the curriculum: Education for individualistic pursuit or cultural transformation. Ph.D. dissertation, The University of North Carolina at Greensboro, United States — North Carolina.

Hansen, H. & Robertson, R. (2022, March). Developing the trauma-informed communication center. Paper presented at the annual Excellence at the Center Conference, Greensboro, NC.

Harrison, A. (2019). Context is Key: Situational Rhetoric and its Impact in the Consultation Room. Communication Center Journal, volume 5 (No 1). http://libjournal.uncg.edu/ccj/article/view/1958

Harrison, A., Southard, J.M., Cuny, K.M. (2019). Social Media’s Integration into Communication Centers: A UNC-Greensboro Case Study. Communication Center Journal, volume 5 (No 1). 144-150. http://libjournal.uncg.edu/ccj/article/view/1950

Harrison, E. (2017).  Journalistic techniques in communication centers. Communication Center Journal, 3(1) 53-60.  http://commcenters.org/content/05-journal/communication-center-journal-vol-1.pdf

Harrison, E. D., Myrick, C. (2020). Enhancing Conversations with English Language Learners in Communication Centers. Communication Center Journal, 6(1), 18-40.

Harrison, E. E., Myrick, C. (2020) Enhancing Conversations with English Language Learners in Communication Centers. Communication Center Journal, 6(1), 18-40. http://libjournal.uncg.edu/ccj/article/view/2038http://libjournal.uncg.edu/ccj/article/view/2038

Harrison, E.D., (2021). Motivational Factors of Communication Center Tutors. Communication Center Journal, Volume 7 (No 1), 73-82 http://libjournal.uncg.edu/ccj/article/view/2179 

Harrison, E. D., Southard, J.M., Cuny, K.M. (2023).Crafting and presenting oral communication assignments. In E. Fackler (Ed.), Writing Effects: Practical Techniques for the College Writer. (pp.). Hayden-McNeil. 

Holzberg, D., Ferraro, B. (2021). Speak Up: Teaching Self-Advocacy Skills at the Communication Center to Students with Disabilities. Communication Center Journal, Volume 7 (No 1), 53-72 http://libjournal.uncg.edu/ccj/article/view/2031 

Kasmala, H. (2015, April) Cultural competency. Paper presented at the annual Excellence at the Center Conference, Fredericksburg, VA.

Kast, G. (2019). Grapevine Communication in Communication Centers: The Needs and Effects. Communication Center Journal, volume 5 (No 1). http://libjournal.uncg.edu/ccj/article/view/1959

King, O. (2021). How Burke’s Terministic Screen Theory Can Impact Peer Education Praxis in the Communication Center. Communication Center Journal, Volume 7 (No 1), 121-123 http://libjournal.uncg.edu/ccj/article/view/2244 

LaGrone, T. (2020, March). The Speaking Center as a Teaching Tool for Professional Development and Operations. Paper presented at the annual Excellence at the Center Conference, Clemson, SC.

LaGrone, T., Mills, L. A., (2020). The Communication Center as a Resource for Professional Development. Communication Center Journal, 6(1), 109-111. http://libjournal.uncg.edu/ccj/article/view/2079

Lampkin, E., (2017). How to gain cultural profeciency and accommodate transgender and gender non-conforming students in communication centers. Communication Center Journal, 3(1) 163-165. http://commcenters.org/content/05-journal/communication-center-journal-vol-1.pdf

Lawing, A. (2007, April). Effects of technology on a communication center management team. Paper presented at the annual Excellence at the Center Conference, Greensboro, NC.

Leeks, D., Carpenter, R., Cuny, K.M., & Rao, A. (2015). Assessment best practices. Communication Center Journal, (1) 49-59.

Leek, D., Carpenter, R., Cuny, K. M., & Rao, P. A. (2015). Strategies for assessment in communication centers: Perspectives from across the field. Communication Center Journal, 1(1), 49-59.  http://commcenters.org/content/05-journal/communication-center-journal-vol-1.pdf

Littlejohn, S. & Cuny, K. M. (2013). Creating a digital support center: Foregrounding multiliteracy. In R. Carpenter (Ed.), Cases on Higher Education Spaces: Innovation, Collaboration, and Technology. (pp. 87 – 106) Hershey,PA: IGI Global.

Mabrey III, P. E. & Cuny, K.M. (2022) Editorial Introduction: Transitions Abound. Communication Center Journal, 8(1),1-2. https://libjournal.uncg.edu/ccj/article/view/2336

Mabrey III, P. E. & Cuny, K.M. (2021). Editorial Introduction. Communication Center Journal, 7(1), 1-2. https://libjournal.uncg.edu/ccj/article/view/2336

Mann, C. (2010, October). Improving gender imbalance: male recruitment at the speaking center. Paper presented at the annual meeting of the Carolinas Communication Association Conway, SC.

Mann, C. (2011, September). Communication activism: A break from tradition. Paper presented at the annual meeting of the Carolinas Communication Association. Winston Salem, NC.

McCall, J., Ellis, E., & Murphy, M. (2017, September). Breaking down the silos: Collaborating to enhance the basic course. paper presented at the annual conference of the Carolinas Communication Association, Clemson, SC.

McCall, J., Harrison, E., Murphy M. (2017). It takes three to enhance: a pilot study of collaboration in the basic course. Communication Center Journal, 3(1) 34-52. http://libjournal.uncg.edu/ccj/article/view/1582

McBride,K. (2018, April). Diversity within the speaking center: What it means to have every voice heard on the staff. Paper presented at the annual Excellence at the Center Conference, Harrisonburg, VA.

McBride, K. (2018). Incorporating Cultural Relativism within Communication Centers. Communication Center Journal, 4, 89-91. Retrieved from http://libjournal.uncg.edu/ccj/article/view/1782/pdf

McCall, J., Ellis, E., & Murphy, M. (2017, September). Breaking down the silos: Collaborating to enhance the basic course. paper presented at the annual conference of the Carolinas Communication Association, Clemson, SC.

Moss, T. (2019). Analyzing Communication Center Training Through the Lens of Foucault. Communication Center Journal, volume 5 (No 1). 175-177. http://libjournal.uncg.edu/ccj/article/view/1963

Myrick, C., Ellis, E. & Mann, C. (2016, September). The evolution of the conversation consultation. Paper presented at the annual meeting of the Carolinas Communication Association. Wilmington, NC

Myrick, C., Mann, C., & Ellis, E. (2012, April). The evolution of the conversation consultation: Working with non-native speakers. Paper presented at the annual meeting of the National Association for Communication Centers, Richmond, KY.

Nguyen, Y. H. (2021). An analysis of speaking center resources through a lens of antiracism. Paper presented at the annual Excellence at the Center Conference, virtual, Greenville, NC. 

Nguyen, Y.H. (2021). The Importance of Antiracism in Speaking Center Pedagogic Materials: “Neutral” is No Longer Neutral. Communication Center Journal, Volume 7 (No 1), 127-129 http://libjournal.uncg.edu/ccj/article/view/2206 

Poteat, K. (2021). Utilizing Speech Language Pathology Praxis to Equip Communications Centers in Supporting Students with Communications Disorders: A Research Study in Progress. Communication Center Journal, Volume 7 (No 1), 115-117 http://libjournal.uncg.edu/ccj/article/view/2230 

Ray, R. (2019). Workplace Diversity. Communication Center Journal, volume 5 (No 1). 172-174. http://libjournal.uncg.edu/ccj/article/view/1957

Ray, R. (2018, April). Analysis of speaking center alumni. Paper presented at the annual Excellence at the Center Conference, Harrisonburg, VA.

Ray, R. L. (2018). Alumni Insights from the Communication Classroom. Communication Center Journal, 4, 86-88. Retrieved from http://libjournal.uncg.edu/ccj/article/view/1763/pdf

Roberson, R. (2022). Trauma-informed Workshops Aiding Student Success. Communication Center Journal, 8(1), 26–28. https://libjournal.uncg.edu/ccj/article/view/2275

Salah, A., (2021). Speaking Center Consultants’ Potentiality as Community Job Coaches for Adults with Intellectual and Developmental Disabilities. Communication Center Journal, 7(1), 124-126. http://libjournal.uncg.edu/ccj/article/view/2205

Schwartzman, R., Forslund, E., Bolin, C., Thomas, A., Pettigrew, E., & Ray, R. (2020). Communication centers as wellsprings of community engagement and collaborative research. College Student Journal, 54(2), 187-198.

Schwartzman, R. (2017). Using data mining in online basic communication courses: Diagnosing student needs and activating communication centers. In Т.А. Yarkov (Ed.), Pedagogy and psychology at the intersection of science and practice (pp. 26-32). Tyumen, Russia: Tyumen State University. ISBN 978-5-85944-355-0

Schwartzman, R. (2013, April). Lurching toward digitality: Synchronous online chats and the next generation of communication centers. Paper presented at the annual Excellence at the Center Conference, Greensboro, NC.

Schwartzman, R., & Boger, K. (2017, April). Invigorating language learning and cultural awareness of international students: The role of communication centers and locus of control. Paper presented at The 12th Conference of the Global Communication Association, Greensboro, NC.

Schwartzman, R., Cuny, K. M., Kreizinger, J., (2010). Speakers, speeches, and audiences, In R. Schwartzman, Fundamentals of oral communication. Dubuque: Kendall Hunt.

Schwartzman, R., Cuny, K. M., Wilde, S. M., & Kreizinger, J. (2007). Speakers, speeches, and audiences, in R. Schwartzman, Fundamentals of oral communication. Dubuque: Kendall Hunt.

Schwartzman, R. Ellis, E. D., Yarragunta, H. R. (2011, March). Catering to customers or cultivating communicators? Reconciling divergent perceptions and roles of communication centers. Paper presented at the annual meeting of the National Association for Communication Centers, Richmond, VA.

Schwartzman, R. & Ellis, E. D. (2011). Catering to customers or cultivating communicators? Divergent educational roles of communication centers. International Journal of Humanities and Social Science, 1(17), 58-66.

Schwartzman, R., & Ferraro, B. (2020). People with disabilities in oral communication centers: Pathways toward acknowledgment and engagement. Education, 141(1), 21-30.

Schwartzman, R., Fox-Hines, R., Cuny, K. M., Wilde, S. M. (2007). Interpersonal relationships, in R. Schwartzman, Fundamentals of oral communication. Dubuque: Kendall Hunt.

Schwartzman, R., Kirchoff, Br. Cuny, K.M. (2019). Roles of Communication Centers in Communicating Science: A Multi-Disciplinary Forum. Communication Center Journal, volume 5 (No 1). 81-101. http://libjournal.uncg.edu/ccj/article/view/1951

Schwartzman, R., & Marchena E. (2023). Rebooting or retrenching? Communication center tutors as peer mentors in the basic communication course [Paper presentation]. National Association of Communication Centers annual conference, Blacksburg, VA.

Schwartzman, R. McCall, J. D., & Cuny, K. M. (2016). The process of public speaking. In S. M. Clency (Ed.), Foundations for learning at UNCG (pp. 129-149). Dubuque, IA: Kendall Hunt.

Schwartzman, R., & Sanchez, R. (2016). Communication centers as sites of identity (re)negotiation. College Student Journal, 50(1), 35-46.

Schwartzman, R. & Sanchez, R. (2015, April). Communication centers as sites for identity (re) Negotiation. Paper presented at the annual Excellence at the Center Conference. Fredericksburg, VA.

Schwartzman, R., & Sieczkowski, R. (2017). Communicate confidently in the electronic age: A guide for millennials. In E. F. Desnoyers-Colas (Ed.), Raising our voices, communicating our existence: A public speaking anthology for the millennial generation. Dubuque, IA: Kendall Hunt. [ebook]

Sieczkowski, R. (2019, March). Space Matters. Paper presented at the annual Excellence at the Center Conference, Greensboro, NC.

Smith, H.  (2023).  Therapeutic applications for communication center student efficacy: Motivational interviewing and cognitive behavioral therapy.  Communication Center Journal, 9 (1), 90-93. https://libjournal.uncg.edu/ccj/article/view/2386

Smith, M.F., Levin, S., Cuny, K.M., & Weintraub, S.C. (2001, June). Developing mutually beneficial relationships with community partners. Proceedings of the Service-Learning Strand. National Communication Association’s Summer Conference: Engaging 21st Century Communication Students. https://archive.org/stream/ERIC_ED476278#page/n13/mode/2up

Southard, J. (2017, November). A story of hope for a non-traditional student: Legacy of support in a communication center. Paper presented at the annual meeting of the National Association for Communication Centers, Dallas, TX.

Strawser, M. G., Apostel, S., Carpenter, R., Cuny, K.M., Dvorak, K., Head, K., (2019). The Centrality of the Center: Best Practices for Developing a Robust Communication Center on Campus. Paper presented at the National Communication Association, Baltimore, MD.

Staweser, M. G., Apostel, S., Carpenter, R., Cuny, K., Dvorak, K., & Head, K.  (2019). The Centrality of the Center: Best Practices for Developing a Robust Communication Center on Campus. Carolinas Communication Association Annual, XXXV, 98-106. Retrieved from https://carolinascommunication.org/journal/

Staweser, M. G., Apostel, S., Carpenter, R., Cuny, K. M., Dvorak, K., & Head, K. (2020). The Centrality of the Center: Best Practices for Engaging Students on Campus. Communication Center Journal, 6(1), 94 102. http://libjournal.uncg.edu/ccj/article/view/2130

Strawser, M. G., Cuny, K. M., Carpenter, R., Dvorak, K., & Prentiss, S. (2022). The centrality of the center (early COVID edition): Best practices for sustaining communication center operations during a global pandemic. Southern Discourse in the Center: A Journal of Multiliteracy and Innovation, 26(1), 58–81. https://southeasternwritingcenter.wildapricot.org/resources/SD_Archive/articles/26_1/sdc_vol-26-1_spring-2022_full-issue.pdf

Strawser, M., Cuny, K. M., Carpenter, R., Dvorak, K., & Prentiss, S. (2021). The Centrality of the Center (COVID Edition): Best Practices for Sustaining Communication Center Operations During a Global Pandemic. Paper presented at the National Communication Association, Seattle, WA.

Stweart, M.K. (2023).  charting peer tutor success and developing consultant self-efficacy through concept mapping.  Communication Center Journal,  9 (1), 86-89. https://libjournal.uncg.edu/ccj/article/view/2395

Stomp, K. (2019). Aristotle’s Rhetoric: How it Plays into Effect between Managers and Consultants at a University Speaking Center. Communication Center Journal, volume 5 (No 1). 167-168. http://libjournal.uncg.edu/ccj/article/view/1955

Stomp, K. (2019, March). Aristotle’s Rhetoric: How it Plays into Effect between Managers and Consultants at a University Speaking Center. Paper presented at the annual Excellence at the Center Conference, Greensboro, NC.

Sugga, S. (2015, April). Meeting at the multiliteracy centers. Paper presented at the annual Excellence at the Center Conference, Fredericksburg, VA.

Thomas, A. (2020, March). Relational Dialectics: Examining Political Discourse and the Impact on Relationships within the Speaking Center. Paper presented at the annual Excellence at the Center Conference, Clemson, SC.

Thomas, A., (2020). The Impact of Community Involvement on Student Development in the Center. Communication Center Journal, 6(1), 116-118. http://libjournal.uncg.edu/ccj/article/view/2078

Tonkins, M. (2019). Debate Across the Curriculum: A Case Study. Communication Center Journal, volume 5 (No 1). http://libjournal.uncg.edu/ccj/article/view/1960

Tonkins, M. (2018, April). Improving communication competency through safe and brave spaces. Paper presented at the annual Excellence at the Center Conference, Harrisonburg, VA.

Tonkins, M. R. (2018). Safe Space and Brave Space: Improving Interpersonal Relationships in the Communication Center. Communication Center Journal, 4, 95-97. http://libjournal.uncg.edu/ccj/article/view/1764/pdf

Torrence, K. (2020, March). Facilitating Language Learning Practices: The Effectiveness of Communicative Approach in Consultations. Paper presented at the annual Excellence at the Center Conference, Clemson, SC.

“Using Data Mining in Online Basic Communication Courses: Diagnosing Student Needs and Activating Communication Centers.” Presentation by Roy Schwartzman, Ph.D., University of North Carolina at Greensboro for the conference “Pedagogics and Psychology in the Integrated Area of Research and Practice,” Mendeleev Tobolsk Pedagogical Institute, Tyumen State University, Tobolsk, Russia, 14 April 2017.

Villano, M. E., (2020). Communication Centers and Their Role in student Empowerment: The Necessity of Antiracism in Higher Education. Communication Center Journal, 6(1), 119-121. http://libjournal.uncg.edu/ccj/article/view/2067

Vizzier, A. (September, 2005). An organization of friends: A glimpse into consultant relationships at the University of North Carolina Greensboro’s Speaking Center. Paper presented at the annual meeting of the Carolinas Communication Association Conference, Charlotte, NC.

Vizzier, A. (2006). Confronting the anxiety monster. M.A. capstone, The University of North Carolina at Greensboro, United States — North Carolina.

Ward, K. (2008, October). Do you trust me? : Building trusting relationships within speaking center consultations. Paper presented at the annual meeting of the Carolinas Communication Association Conference, Columbia, SC.

Ward, K. (2009, March). The x factor: Building relationships through dialogue within speaking center consultations. Paper presented at the annual meeting of the National Association for Communication Centers, Philadelphia, PA.

Ward, K. & Schwartzman, R. (2009). Building interpersonal relationships as a key to effective speaking center consultations.Journal of Instructional Psychology, 36(4), 363-372.

Wilde, S. M. (2004, September). Speaking conventions in the arts and performing arts: A discipline-specific look at how non-communication majors communicate. Paper presented at the annual meeting of the Carolinas Communication Association Conference, Clemson, SC.

Wilde, S. M. (2005). Assessing speech competency: The effectiveness of a speaking center consultation. M.A. capstone, The University of North Carolina at Greensboro, United States — North Carolina.

Wilde, S. M. (2005). Helping students have more positive experiences in the classroom: Part 1, The Successful Professor (4)1, 3-5.

Wilde, S.M., (2006). Assessing speech competency: Establishing a need for more competent oral communicators. Paper presented at the annual Excellence at the Center Conference, Omaha, NE.

Wilde, S. M. & Cuny, K. M. (2008). Cultural difference: Immediacy in the classroom, In L. & B. Hugenberg (Eds.), Teaching ideas for the basic communication course (Vol. 12). Dubuque: Kendall Hall.

Wilde, S. M., Cuny, K. M., & Vizzier, A. L. (2006). Peer-to-peer tutoring: A model for utilizing empathetic listening to build client relationships in the communication center. International Journal of Listening, 20, 70-75.

Wilkinson, K. J., (2020) Descriptive and Supportive Language: A New Heuristic for Training Speaking Center Consultants. Communication Center Journal, 6(1), 122-124. http://libjournal.uncg.edu/ccj/article/view/2070

Wilkinson, K. & Cuny, K.M. (2019, April). Descriptive and supportive language: A new heuristic for training speaking center consultants. Paper presented at the 18th Annual Excellence at the Center Conference, Greensboro, NC.

Williams, T. L. (2017). Imagining an ethical communication culture among individuals with nontraditional abilities. M.A. capstone, The University of North Carolina at Greensboro, United States – North Carolina.

Williams, T. L., (2018, November). Imagining an ethical communication culture among individuals with non-traditional abilities. Paper presented at the annual conference of the Carolinas Communication Association, Charlotte, NC.

Williams, T. L. (2017, September). Safe space AND brave space: Finding intersections of dialogical ethics, communicative action, & social justice for individuals with disabilities in the speaking center. Paper presented at the annual conference of the Carolinas Communication Association, Clemson, SC.

Williams, T. L. (2017, November). Geared towards growth: Describing the essence of coaching communicative competencies. Paper presented at the annual meeting of the National Association for Communication Centers, Dallas, TX.

Winslow, L. (2003, October). University speaker centers: Assessing their role in promoting communication excellence. Paper presented at the annual meeting of the Carolinas Communication Association Conference, Raleigh, NC.

Yarragunta, H. R. (2007, April). Effectiveness and efficiency in learning, teaching, and speaking. Paper presented at the annual Excellence at the Center Conference, Greensboro, NC.

Yarragunta, H. R. (2008, October). Feedback, performance, and sustainability. Paper presented at the annual meeting of the Carolinas Communication Association, Columbia, SC.

Yarragunta, H. R. (2008, April). Feedback, performance, and sustainability. Paper presented at the annual meeting of the National Association for Communication Centers, Colorado Springs, CO.

Zakia-O’Donnel, E. (2010, October). Applied communication activism in university communication centers. Paper presented at the annual meeting of the Carolinas Communication Association Conway, SC.

Zakia-O’Donnel, E. (2013). A history of the first ten years of the speaking center at the university of north Carolina at Greensboro: 2001-2012. Paper distributed at the annual Excellence at the Center Conference Greensboro, NC. https://speakingcenter.uncg.edu/wp-content/uploads/2019/03/ten-year.pdf

Zakia-O’Donnel, E. & Cuny, K. M. (2016). Music as an effective anxiolytic intervention in communication centers, Communication Centers Journal, (2), 40-56.

Zakia-O’Donnell, E., & Cuny, K.M. (2013, April). Music as an effective anxiolytic intervention in university speaking centers and labs: Establishing a new practice. Paper presented at the annual Excellence at the Center Conference, Greensboro, NC.